Account Live can be rightly said as a single place to access
Office Online, Outlook, OneDrive, Edge, and other products and services. You
can view and manage any of these mere by logging in to your account with your
registered ID and Account Live password. When doing
so, if you see an error saying “Incorrect username or password” (the most
common issue), then perform Account Live password reset process by following
the stepwise instructions provided in this article.
But if you are bad at remembering new passwords, then check
these points to make sure that it’s not you who has forgotten the password, there
is some other reason for it. Here, in this article, we are going to provide you
some of the things you can implement before initiating Account Live com password reset process.
1. Check case-sensitivity
Almost every tech savvy in the web world knows that
passwords are case sensitive. Therefore, the first thing you can do is to click
or tap the eye icon to check whether you have typed it correctly or not. For
instance- if your password is “JOHN123” then typing it “john123” will show as
“Incorrect password”.
2. Check username
If you are not entering a correct username or the email
address associated with account, then you will see the error. Therefore, check
the same.
3. Try a different web browser
Cookies and cache memory may be the culprit behind this
error. Clear them both from your browser and then try to log in to your
account. If the problem persists, try some other web browser.
Unfortunately, if you still face trouble logging in to your
account, then there is no other choice than performing the password reset
process. Don’t be sad, because this process won’t eat up too much time:
1.
Visit account.live.com/password/reset
page to recover your account
2.
Enter your registered email address
a.
If you don’t remember the same or want to
recover the password through any other medium, then either enter your phone
number or Skype ID
3.
Click Next, and you will receive a code on your
chosen medium (email or phone number)
4.
Enter the code in the space provided at Account
Live password reset page
5.
Reset your password by typing the new password
a.
Don’t forget to read the password guidelines
6.
Retype the password correctly
Congrats! You have successfully changed your
password; use it with your existing email address to access Account Live. For
further queries, reach out to the Account Live support professionals. The team
will be glad to assist you. 